digimonTerms of Use
When you open an account on digimon, you agree to the terms that follow. These terms describe how we operate our platform, how your account works, what we expect from you, and how disputes are resolved. We've written them in plain language so you understand your rights and obligations before you fund your digimon account or participate in any game.
Our digimon service operates only where local law permits. By opening an account, you confirm that you are eligible to use digimon in your jurisdiction and that your use complies with applicable law. We do not offer our service where online gaming is prohibited, and we reserve the right to restrict or close accounts that violate our terms or local regulations.
Read these terms carefully. If you have questions about any section, our digimon support team is available to clarify during business hours.
Your digimon Account
When you open a digimon account, you provide us with an email address, a password, and contact information. You are responsible for keeping your password secure and for all activity that occurs under your digimon account. If you suspect unauthorized access, contact our support team immediately through in-app chat or email. We will help you secure your account and investigate any suspicious transactions.
We require identity verification before you withdraw funds from digimon. You must upload a government-issued ID, proof of residential address, and confirmation of your payment method. Our compliance team reviews submissions during business hours and approves or requests clarification within one business day. After verification, your digimon account is cleared for unlimited deposits and withdrawals.
You are responsible for maintaining accurate information on your digimon account. If your name, address, or payment method changes, update your profile through Account Settings. We may suspend your digimon account if we detect inconsistencies between your submitted documents and your profile information.
Deposits and Withdrawals on digimon
Our digimon platform supports nine payment methods: DANA, e-wallet, mobile banking, local payment, online paymentand e-wallet for e-wallets; mobile banking, local payment, online payment, and e-wallet for bank transfers. All deposits to digimon are processed fee-free — the amount you send is the amount credited to your wallet. Withdrawals also carry no digimon fee and route to your nominated payment method within standard banking windows.
E-wallet withdrawals from digimon typically settle within minutes. Bank transfers may take several hours or until the next business day, depending on your bank's processing schedule. We process withdrawal requests during business hours, and timing may extend during holidays like Idul Fitri or Idul Adha. Your digimon transaction history logs every deposit and withdrawal with a timestamp.
We reserve the right to limit withdrawal amounts or frequency if we detect suspicious activity on your digimon account. If your account is flagged for compliance review, we may temporarily hold withdrawals pending verification. Our support team will notify you of any holds and the documentation needed to resolve them.
Games and Betting on digimon
Our digimon platform offers sports markets (Liga 1, Piala Indonesia, Champions League, Premier League, MotoGP, badminton), live-dealer games (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). Every game is audited for fairness, and all outcomes are generated according to our published game rules.
When you participate in any digimon game, your stake is deducted from your account balance immediately. When a game round resolves, your result is calculated and credited or deducted according to the game's rules. Your complete game history — every bet, every result, every payout — is logged in your digimon account and available for review at any time.
We do not offer bonuses or promotional credits on digimon. Your account balance contains only funds you have deposited or won from games. We may, at our discretion, run limited-time promotions on specific games or events, and any such promotion will be announced through our digimon platform with clear terms.
Dispute Resolution and Support
If you dispute a transaction or game outcome on digimon, contact our support team through in-app chat or email. We investigate disputes during business hours and respond with findings and next steps. Our typical response window is one business day for straightforward inquiries and up to three business days for complex disputes requiring game-log review or payment-channel verification.
We keep detailed records of every digimon transaction and game outcome. If we discover an error — such as a duplicate charge or an incorrect payout — we correct it within two business days and notify you of the adjustment.
- Support Channels
- In-app chat (business hours) and email support available. Extended hours during Liga 1 and Piala Indonesia seasons.
- Response Window
- Straightforward inquiries answered within one business day. Complex disputes may take up to three business days.
- Jurisdiction
- digimon services operate only where local law permits. Disputes are resolved under the applicable law of your jurisdiction.
Responsibility and Jurisdiction
We at digimon operate our service only where local law permits. You are responsible for verifying that our service is available and legal in your jurisdiction before opening an account. We do not represent that digimon is available in all regions or that use complies with every jurisdiction's law — that responsibility lies with you.
We reserve the right to restrict or close your digimon account if we determine that your access or use violates applicable law in your jurisdiction, our terms, or our internal compliance policies. If we close your account, we will credit any remaining balance to your nominated payment method within five business days.
By opening a digimon account, you agree that any disputes arising from your use of our platform are governed by the law of your jurisdiction and that you will attempt to resolve disputes through our support team before pursuing external remedies. We keep all records of your digimon account, transactions, and game activity for a minimum of five years in accordance with regulatory requirements.
Changes to These Terms
We may update these digimon terms at any time. Changes take effect immediately upon publication on our platform. We will notify you of material changes through in-app message or email. Continued use of your digimon account after changes have been published constitutes acceptance of the updated terms.
Our digimon service is provided on an as-is basis. We undertake to keep our platform secure, our games fair, and our support responsive — but we do not guarantee uninterrupted availability or error-free operation. If you experience technical issues accessing digimon, contact our support team for assistance.
Service, Eligibility, and Legal Framework
Service availability
Our digimon service is offered only where local law permits. We do not claim to operate in all jurisdictions or regions globally. The availability of digimon services depends on the regulatory environment in each location, and we maintain a jurisdiction-restricted approach to ensure compliance with applicable gaming laws. We regularly review our service areas and update our access policies to reflect current regulations in each jurisdiction where we operate. Users are responsible for verifying that digimon services are legally accessible in their jurisdiction before opening an account. We do not offer services in jurisdictions where online gaming is prohibited by law. If you are unsure whether our service is available where you live, contact our support team — they can provide guidance based on your location. Our digimon platform employs geolocation technology to restrict access where required by law, but we rely on account holders to confirm their own eligibility before use.
Account eligibility
To open a digimon account, you must meet eligibility requirements set by applicable law in your jurisdiction. These requirements typically include age, residency, and legal capacity to enter contracts. We do not set a single global age threshold — eligibility is determined by the law of your jurisdiction. When you open a digimon account, you represent that you meet all eligibility requirements under applicable law. We ask that you provide accurate information during signup and identity verification so we can confirm your eligibility. Our compliance team reviews your submitted documents during business hours and approves your account once verification is complete. If we determine that you do not meet eligibility requirements — for example, if your submitted ID indicates you are below the legal age in your jurisdiction — we will decline your account and refund any deposit within five business days. We reserve the right to ask for additional documents or clarification if your initial submission raises questions about eligibility.
Local-law responsibility
Your responsibility as a digimon account holder is to ensure that your access and use of our platform comply with the laws of your own jurisdiction. We provide our service only in locations where we believe it is legally permissible, but we cannot guarantee that every user's circumstances fall within their jurisdiction's legal framework. Before opening a digimon account or depositing funds, verify with a local legal advisor if necessary that our service is available and lawful where you live. If your jurisdiction's laws change or if you relocate to a jurisdiction where our service is prohibited, you are responsible for ceasing use of digimon and requesting account closure. We will not be liable for any legal consequences arising from your use of digimon in a jurisdiction where such use is prohibited. Our support team can help you understand our service's scope, but we cannot provide legal advice. If you have concerns about the legality of your use, consult a legal professional in your jurisdiction before proceeding.
Data and privacy scope
We collect personal data from your digimon account to verify your identity, process payments, detect fraud, and comply with regulatory requirements. The data we collect includes your name, date of birth, residential address, government-issued ID number, payment method details, and transaction history. This data is used solely for account verification (KYC), payment processing, account security, and compliance with applicable law. We do not share your personal data with third parties except where required by law or court order. Our standard security practices practices are described in our privacy policywhich you should review before opening a digimon account. We use encryption and secure servers to protect your data from unauthorized access. You have the right to request a copy of your personal data held by digimon, to request corrections if information is inaccurate, and to request deletion of your data subject to our regulatory retention requirements (minimum five years). Contact our support team to submit a data request.
Contact for legal inquiries
If you have legal questions about digimon, our terms, our privacy practices, or your account, our support team is available through in-app chat and email during business hours. We respond to straightforward inquiries within one business day and to complex legal or compliance questions within three business days. For urgent matters, mark your inquiry as urgent in the support system and our team will prioritize your case. We also accept formal legal notices and regulatory inquiries through email — such notices are reviewed by our legal and compliance team and receive a response within five business days. If you wish to file a formal complaint with a regulatory authority in your jurisdiction regarding digimon's conduct, we cooperate fully with regulatory investigations and inquiries. Our support team can provide you with documentation of your account, transactions, and communications to assist you if you pursue external remedies. We maintain records of all digimon accounts, transactions, and communications for a minimum of five years to support dispute resolution, regulatory compliance, and legal proceedings.